Whether you're looking to start with a new 1800 number or transfer an existing one, setup is extremely simple. There's no special equipment or software required. All you need is a landline or mobile to answer your incoming calls. You can have a new toll-free inbound number ready for use in as little as one business day—without any disruption to your business.
There are three main things to consider in setting up your 1800 number: your answerpoints, your call routing options and any compatible communication services you'll be using with it.
1800 numbers are compatible with a range of other business communication solutions. Interactive voice response (IVR) menus, live answering services, and voice- or fax-to-email services can all be used in tandem with an 1800 number.
1800 Numbers Australia also provides an all-in Premium plan, which includes several advanced features in a competitively priced bundle.
Our 1800 number setup process requires you to have a registered Australian Business Number (ABN) or Australian Company number (ACN).
Since 1800 Numbers Australia began supporting Australian businesses as a specialist telco, we’ve taken great care to have our clients comply with requirements and best practices to ensure they get the most out of their inbound numbers.
Setup time for an 1800 number depends on how you’re getting it. The simplest and fastest way is to get one from our pool of available numbers, which includes free numbers available for selection. If you choose to purchase a number from ACMA, setup will take longer.
Select an 1800 number from our available numbers list:
1 to 2 business days to active
Purchase a smartnumber through ACMA: