Congratulations on choosing to get an 1800 number! Now that you have decided to make this move comes the fun part–deciding which works best for you.
Free call numbers are very popular among businesses, not only in Australia but all over the world. To find out if 1800 numbers are for you, ask the following questions.
Do you wish to have the appearance of a big enterprise?
It takes a lot of effort to establish customer trust so they feel at ease spending their money on your products and services. There are a number of SMEs that provide innovative and effective products that need a little push in order to catch the attention of their potential clients.
Free call numbers are recognised all over Australia as a sign of a professional and reliable business. An 1800 number is an affordable, yet effective way to project a large image before you are.
Are you thinking about serving outside of your local area?
The biggest challenge for SMEs is breaking into a market dominated by the big name players. It is true that startups don’t have access to the same kind of resources to launch aggressive marketing campaigns in different states. When you get an 1800 number, you can even out the playing field and show clients that you have the ability to cater to a larger area.
Do your business calls take more than a few minutes?
The difference between bad and excellent customer service is attention to detail. If you spend a long time on the phone dealing with new enquiries to post-sale support, it’s a good idea to provide an 1800 number that customers can call for free. Long calls are common for tech and service based ventures. Shouldering the call costs shows your willingness to deal with any customer issue.
Is flexibility and portability a priority for you?
Gone are the days that work was confined within the walls of a brick and mortar office which ran from 9 to 5. Today, businesses can be run anytime from anywhere. This mobility is in fact, an advantage for SMEs.
Since 1800 numbers are virtual numbers, they can be moved from one site to a new one without any kind downtime. Numerous routing schemes also make it possible for you to forward calls to a second number, your mobile, or a live answering service, as you see fit.
If you answered yes to all these questions, then getting an 1800 number is the rational choice for you. To get an 1800 number for your business, give us a call at 1800 900 991 or click Chat Now below.