Give your callers control with a call forwarding menu.

Getting a call forwarding menu for your 1800 number allows your callers to easily reach the most relevant representatives or departments from your business. Better yet, these menus—also called Interactive Voice Response (IVR) menus or voice prompt menus—are automated, keeping more of your staff’s time free.

Give your callers control with a call forwarding menu.

Caller dials your 1800 number.

Mobile

Deskphone

The recording lists the caller’s options

Press 1 for sales

Press 2 for support

Press 3 for billing

Press 4 to speak to customer service

Call is forwarded accordingly

Department, team or person

Professional operator or live answering service

Voice to email

Any answerpoint including mobile

How does an IVR menu sort incoming calls?

How can a voice prompt menu enhance my 1800 number?

If your business has multiple numbers, an IVR system is an efficient way to direct calls to the correct person or department. They integrate with other 1800 number features and services, as well, which can greatly enhance the functionality of your inbound number.

Leave a good impression with a professionally recorded menu

Let callers quickly reach the people most relevant to their concerns

Improve your inbound call flow management

Work with any business size

How can a voice prompt menu enhance my 1800 number?

How can I get a professionally recorded menu?

We have direct access to a roster of professional voice artists who can record your script.
You can also enhance your recording with your choice of background music.

Listen to voice talent samples.

Female IVR samples

Male IVR samples

Plans and pricing

$15 per month
IVR PRO

IVR Menu options included

1 – 5 options

Setup

$100 once-off
Critical Information Summary

Additional Charges

Additional sub-menus 1-3 optionsMonthly cost $15
Additional sub-menus 1-3 optionsSetup cost $30
Professionally recorded voicemail greetingProfessional Voice Talents Starts from $95
Change IVR audio recording QuoteCosts based on script length and complexity

Get started today.

Get an 1800 Number