How To Buy an 1800 Number

Getting an 1800 number for your business is a great way to attract a national market by offering free calls, and managing your calls better. Buying an 1800 number through 1800 Numbers Australia is quick and easy.

Here’s how to get an 1800 number in 4 easy steps:

  1. Choose from our list of available 1800 numbers OR have our solutions specialists assist you with acquiring your number from ACMA (Prices start at $250).
  2. Place your order online or over the phone by calling 1800 900 991.
  3. Select your preferred 1800 call plan, designate where your calls will redirect to (answerpoints), and choose what type of routing scheme you prefer.
  4. Provide the required business and payment information, and submit your order for processing.

HOT TIP: Choose from our list of available 1800 numbers and have it activated within one business day! You can also transfer your existing 1800 number from any carrier to us. Simply provide your current service details and we’ll take care of the rest. If you have a specific number in mind, check the availability of your preferred 1800 number by clicking Chat Now or giving us a call at 1800 900 991.

Will I own my 1800 number?

The Australian government retains ownership and control over all 1800 numbers.

When you buy (as opposed to lease) a Normal Issue 1800 number, you secure the rights to use the number in a specific geographic area as long as you continue to use the number.

If you acquire an 1800 smartnumber (i.e. a number that spells a word or features a memorable sequence of digits), you also access the right to sell or lease the number to a 3rd party.

Buy 1800 numbers, don’t lease

Buying an 1800 number is the only way to retain maximum control over your number. When you lease a number through a Phone Word provider, you are subject to leasing charges and contracts set out by the leasing company.

When you buy a number through 1800 Numbers Australia, you retain full control as long as you continue to use the number, other benefits include:

  • No lease payments.
  • No monthly charges.
  • No lock-in contracts.
  • Your choice of telecommunications provider.

Are there contracts involved in getting an 1800 number?

There are no term contracts when you order your number through 1800 Numbers Australia.

Before you get an 1800 number you should review the 1800 Number Critical Information Summary. This document contains important information about the use and management of your number.

How much do 1800 numbers cost?

There are four levels of 1800 numbers; each level’s cost is based on number memorability::

  • Category One: Free numbers
  • Category Two: Gold – $59 per number
  • Category Three: Platinum – $99 per number
  • Category Four: Premium – Free numbers (Only compatible with Premium plan)

In addition to the cost of your number, you’ll need to choose a 1800 number call plan. Plans are priced from $19 to $39 per month. Call charges vary for each plan. Browse our Call Plans now.

How do I buy an 1800 SmartNumber?

1800 Smartnumbers are managed by the Australian Government through the Australian Communications and Media Authority. You can get 1800 Numbers via direct purchase from our website, or have us help you acquire it from ACMA. Prices for Smartnumbers start at $250 upwards.

Purchase an 1800 number from ACMA by following these steps:

  1. Register and set up your account.
  2. Search through available 1800 numbers and add your preferred number to your cart.
  3. Review your order and checkout.
  4. Complete payment to gain rights of use to that number.
  5. Once you receive documentation for the purchase of your 1800 number, contact a trusted provider like 1800 Numbers Australia to get your service connected.

Are there alternatives to getting an 1800 number?

Yes, if the number you wish to acquire is owned by a 3rd party such as a Phone Word company, you may be able to lease the number. Leasing a number means that you will never fully control the use and management of the asset.

Leasing contracts typically range from one-to-three years. The right to increase or decrease leasing charges is at the discretion of the leasing company and at the end of the contract period, you will need to re-negotiate use. If you choose to discontinue your lease, the owner can re-lease the number to a different company, including to one of your competitors.

Browse available 1800 numbers, or buy online.