About Trent Brinsley

Trent is Alltel's General Manager. He has experience in all areas of the business, which has given him a deep understanding of both Alltel's products and services and also the ways in which those services can address the needs of Australian businesses.

Free Call Numbers in 2016: Are 1800 Numbers Still Relevant?

With the rise of mobile and web technology, getting free call numbers may not be the first thing that comes to mind when starting a business. […]

By |September 14th, 2016|Uncategorised|0 Comments

1800 Phone Words: Are Smartnumbers Worth the Cost?

Every business needs a phone number to stay in contact with customers. But between balancing costs, managing your staff and keeping clients happy; […]

By |August 18th, 2016|Uncategorised|0 Comments

Call Routing Tips and Tricks: How to Configure Your 1800 Number

Superior customer service is all about being ready to assist customers before they even realise their need. […]

By |August 1st, 2016|Uncategorised|0 Comments

1800 Numbers Cost Basics: How to Get More While Paying for Less

1800 numbers cost so little compared to the benefits that come with a professional […]

By |June 24th, 2016|Uncategorised|Comments Off on 1800 Numbers Cost Basics: How to Get More While Paying for Less

Are 1800 Numbers Free? The Truth Revealed!

One of the most common questions we’ve been asked is, ‘Are 1800 numbers free?’ There are two ways to answer this. One is from the point of view of your customers. […]

By |June 10th, 2016|Uncategorised|0 Comments

How to Set Up an IVR Menu for 1800 Numbers

Call forwarding IVR (Interactive Voice Response) menus are great for effectively managing your 1800 number call flow. This add-on increases service […]

By |May 31st, 2016|Uncategorised|0 Comments